Terms of service
EVERMOMENT – TERMS OF SERVICE
Effective Date: July 29, 2026
Welcome to Evermoment.
Throughout this website, the terms "Evermoment," "we," "us," and "our" refer to Evermoment. Evermoment operates this website and online store, including all information, tools, products, and services available through this site (collectively, the "Services"), conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.
By accessing our website or purchasing something from us, you engage in our Services and agree to be bound by these Terms of Service, including any additional policies referenced herein, such as our Privacy Policy. If you do not agree to all of these terms and conditions, you may not access the website or use any Services.
1. ELIGIBILITY AND ACCOUNT RESPONSIBILITIES
By using our Services, you represent and warrant that:
- You are at least 18 years of age or have reached the age of majority in your country or state of residence;
- You have the legal capacity to enter into these Terms;
- Any information you provide is accurate, current, and complete;
- You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Accounts may not be assigned, transferred, or sold without our prior written consent.
2. PRODUCTS AND PRODUCT INFORMATION
We strive to display our products and product descriptions as accurately as possible. However:
- Colors, brightness, and product appearance may vary depending on your device settings.
- Product images are for illustrative purposes only and may differ slightly from the actual item received.
- Since our keepsakes are handcrafted using your pet's paw print, slight variations in appearance are natural and make each piece unique.
- We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
3. ORDERS AND ACCEPTANCE
Your placement of an order constitutes an offer to purchase.
An order is accepted only after:
- Payment has been successfully processed; and
- You receive an order confirmation email from Evermoment.
We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:
- Suspected fraud or unauthorized transactions;
- Pricing or typographical errors;
- Product unavailability;
- Violation of these Terms.
Products purchased through Evermoment are intended for personal use only and not for resale.
4. PRICING AND PAYMENT
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise specified.
Prices are subject to change without prior notice.
The applicable price is the price displayed at the time your order is placed.
Applicable taxes, VAT, duties, or other charges may apply depending on your shipping destination.
By providing payment information, you represent that you are authorized to use the selected payment method and authorize us to charge the total amount due.
5. SHIPPING AND DELIVERY
Shipping estimates are provided for convenience only and are not guaranteed.
Evermoment shall not be liable for delays resulting from circumstances beyond our reasonable control, including but not limited to:
- Carrier delays;
- Customs inspections or processing;
- Weather conditions;
- Supply chain disruptions;
- Public holidays; or
- Force majeure events.
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
6. INTELLECTUAL PROPERTY
All content available through this website, including but not limited to text, graphics, logos, images, videos, product designs, trademarks, software, and other materials, is owned by or licensed to Evermoment and is protected by applicable United States, United Kingdom, and international intellectual property laws.
No content may be reproduced, distributed, modified, copied, published, or otherwise used without our prior written permission.
7. THIRD-PARTY SERVICES
Certain features of our Services may include access to third-party services, software, or content.
Such services are provided on an "as is" basis. Evermoment does not warrant or assume responsibility for the accuracy, reliability, or functionality of any third-party services.
Your use of such services is entirely at your own risk.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
Evermoment is not responsible for examining or evaluating the content, policies, or practices of such websites and disclaims any liability arising from your use of them.
9. SHOPIFY PLATFORM
Evermoment uses Shopify to operate its online store.
All purchases made through this website are transactions between you and Evermoment. Shopify is not responsible for the products offered, fulfillment of orders, customer support, or disputes relating to purchases made from Evermoment.
10. PRIVACY
Your submission of personal information through our website is governed by our Privacy Policy.
11. USER REVIEWS AND SUBMISSIONS
By submitting reviews, comments, testimonials, photos, videos, or other content, you represent and warrant that:
- You own or have the necessary rights to submit such content.
- The content does not violate the rights of any third party.
- You grant Evermoment a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, display, and distribute such content for marketing, advertising, and promotional purposes.
12. ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or product availability.
We reserve the right to correct any errors and to cancel or refuse orders affected by such inaccuracies.
13. PROHIBITED USES
You may not use our website or Services:
- For any unlawful purpose;
- To solicit others to engage in unlawful acts;
- To violate any applicable laws or regulations;
- To infringe upon the intellectual property rights of others;
- To engage in fraudulent conduct;
- To interfere with or compromise the security or operation of the website;
- For unauthorized commercial purposes.
14. TERMINATION
We reserve the right to suspend or terminate your access to our Services at any time, without prior notice, if we reasonably determine that you have violated these Terms.
15. DISCLAIMER OF WARRANTIES
THE SERVICES AND PRODUCTS PROVIDED BY EVERMOMENT ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EVERMOMENT DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT OUR WEBSITE, SERVICES, OR PRODUCTS WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
16. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, EVERMOMENT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE USE OF OUR WEBSITE, PRODUCTS, OR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR PURCHASE OR USE OF OUR PRODUCTS SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY. IN SUCH CASES, THE ABOVE LIMITATIONS SHALL APPLY ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.
17. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Evermoment, its affiliates, owners, officers, directors, employees, agents, service providers, and partners, including Shopify, from and against any claims, damages, liabilities, losses, costs, or expenses (including reasonable legal fees) arising from:
- Your breach of these Terms;
- Your misuse of our Services or Products;
- Your violation of any applicable law or the rights of a third party.
18. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the remaining provisions shall remain valid and enforceable.
19. ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and Evermoment regarding your use of our Services and supersede any prior agreements, communications, or understandings relating to the subject matter herein.
20. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which Evermoment operates, without regard to conflict of law principles.
Nothing in these Terms shall affect any mandatory consumer rights available to you under the laws of your country or state of residence.
21. CHANGES TO THESE TERMS
We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting the revised version on this website.
Your continued use of our website or Services after any changes become effective constitutes your acceptance of the updated Terms.
22. CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Evermoment