Shipping policy
🌍📦 Shipping Policy – Evermoment
At Evermoment, we do our best to ensure your order is delivered safely and as quickly as possible.
Below you'll find important information about our shipping process.
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⏳ Processing Time
All orders are processed within 1–3 business days after payment has been successfully confirmed.
During periods of high demand, processing times may be slightly extended.
If a significant delay occurs, we'll notify you by email.
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🚀 Estimated Delivery Times
Once your order has been shipped, the estimated delivery time is:
- United States: 6–9 business days
- United Kingdom: 6–9 business days
- Europe: 6–12 business days
- Canada: 6–12 business days
- Australia & New Zealand: 7–14 business days
- Rest of the World: 7–15 business days
Delivery times are estimates only and may vary depending on:
- Your location
- Customs procedures (if applicable)
- Shipping carriers
- Local holidays
- Circumstances beyond our reasonable control
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🌎 Shipping Destinations
Evermoment proudly ships worldwide.
Please note that deliveries to certain remote locations may require additional transit time.
If there is an issue with your shipping address, our team will contact you before dispatching your order whenever possible.
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💵 Shipping Costs
Shipping costs, if applicable, will be clearly displayed at checkout.
From time to time, we may offer Free Shipping promotions, which will be clearly indicated on the product page or during checkout.
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🛂 Taxes & Import Duties
Depending on your country or region, customs duties, import taxes, VAT, or other local charges may apply.
These charges:
- Are not included in the product price unless stated otherwise.
- Are the responsibility of the customer.
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📦 Order Tracking
Once your order has been shipped, you'll receive a confirmation email containing your tracking number.
If you have not received your tracking information within 5 business days after placing your order, please contact us:
📧 evermoment.store@outlook.com
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⚠️ Shipping Delays or Delivery Issues
Evermoment cannot be held responsible for delays caused by:
- Shipping carriers
- Customs inspections or processing
- Severe weather conditions
- Public holidays
- Other circumstances beyond our reasonable control
If your package is lost or arrives damaged, please contact us as soon as possible.
We'll review your request in accordance with our Return & Refund Policy and work to provide an appropriate solution.
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📌 Important Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
Evermoment cannot be held responsible for delayed or failed deliveries resulting from incorrect, incomplete, or outdated shipping information provided by the customer.
If an order is returned due to an incorrect shipping address or because it was unclaimed, additional shipping fees may apply for reshipment.